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Shipping and Handling Charges: |
Standard Shipping/Handling is
$5.50 for USPS First Class Mail (NOT insured, no tracking information -
buyer assumes all shipping risks) |
| Please see my
Return Policy for lost or damaged shipments |
For Insured Shipment and Delivery
Confirmation Number, Please select USPS Priority Mail (includes:
insurance, delivery confirmation tracking number, shipping information
emailed to you) for an Additional Charge of only
$2 (this is the very first option available to you as you
begin the Check-Out Process). $7.50 |
| $1 -
$300 In-Stock jewelry items though the shopping cart system |
$5.50
Non-Insured USPS First Class Mail® (buyer assumes all shipping risks)
$7.50 USPS Priority Mail® - Insured,
Delivery Confirmation Number, Email Sent to You With Shipping
Information |
| More than $300
In-Stock items though the shopping cart system |
Free |
|
E'arrs® (and
other ear products) and Accessories |
See
shipping/handling table |
|
All Charm Orders |
$7.50 USPS Priority
Mail® |
|
Wedding Jewelry and
Cufflinks
Orders (If
your custom jewelry order shipping/handling is different from prices
listed to the left, I will give you a shipping quote before you pay) |
Crystal, Pearl,
Organza, etc. Samples - No Charge
1-2 Jewelry Sets, $7.50 Priority Mail
3-4 Sets, $8.50 Priority Mail
5-7 Sets, $9.50 Priority Mail
8+ Sets, $10 Priority Mail |
| International
Shipping/Handling (First-Class
Mail® International)
Yes, Priority Mail® International and
Express Mail® International are
available for an additional charge (shipping charges will vary with package type & weight, and
country) |
$6.95 |
| In a hurry?
Yes, we offer (additional charge based on package weight and shipping
address): |
USPS Express Mail® |
Federal Express® |
Shipping problems? Take it up with the new shipping department
supervisor - her name is Bella.
Hee!Hee! |
| Payment
Methods: |
 Credit
Cards: We accept VISA, MasterCard, American Express and Discover |
| Credit cards are
processed in "real time" (with account and address verification) through
my Secure Gateway Shopping Cart system provided by
LinkPoint International, Inc.
and
CardService International, Inc. |
|
VERY IMPORTANT! Be sure to key in
your correct BILLING address (this is the address the credit card
provider currently has on-file for you) for the credit card you are
using (shipping address can be different). If the address does not
verify, it will take longer for your order to ship (sometimes up to a
week delay). |
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| Personal Checks: |
|
Please note: Make your check
payable to Rhonda Styles
and note on the memo line what the check is for (ex: Jewelry by Rhonda
Order# 1000). My business is currently a proprietorship and checks
must be written to me. If your check is not written to me, I will
return it to you and this will hold up your order. Thanks. |
|
Please note: Unless you are a repeat
customer, items will not ship until personal checks have "cleared" the
bank (this takes 7-10 days). All checks must be written in US
Funds and made payable to Rhonda Styles.
Returned Check Fee: $25 plus any additional fees my bank charges me.
I take this very seriously! |
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| Money Orders and
Bank/Cashier's Checks must be in US funds |
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|
PayPal®: |
| 1. Make your
purchase selection through the shopping cart system |
| 2. Hit the
Checkout
button |
| 3. Key in your
personal information and hit the Continue button - this will take you to
a order summary page (make sure your order, shipping and billing
information is correct) |
| 4. Select
PayPal as your payment option from the Payment Method drop down menu
(listed with the credit card selections) |
| 5. Hit the
Submit Order button |
| 6. You will
now see your order receipt (print a copy of this page for your records) |
| 7. Make your
PayPal® payment by selecting the PayPal® button |
| Note: Pay for
PayPal® orders right away to avoid shipping delays. Orders with
PayPal® selected as the payment method are cancelled if payment
confirmation is not received within 48 hours. |
| Privacy
Policy For Credit Card Transactions: |
| Effective June 1,
2001, VISA requires all merchants who accept credit card information via
any "card-not-present" transaction (such as an on-line order form,
e-mail or telephone) must post their consumer data privacy policy. |
| All entities
participating in a VISA (this includes MasterCard, American Express and
Discover transactions also) payment system must comply with the
Cardholder Information Security Program (CISP). CISP protects any
data required to process VISA (and other credit card) transactions such
as: card number, expiration date, PIN, etc. CISP also
protects any information obtained during the transaction process that
identifies the individual consumers an their purchases such as: name,
purchase description and amount and other details. |
|
Click here for more information about VISA CISP requirements |
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Jewelry by
Rhonda complies with CISP requirements:
-
Install and
maintain a working firewall (firewalls restrict outside
connections) to protect data accessible via the Internet -
Jewelry by Rhonda has installed
Trend Micro (tm) PC-cillin Internet Security 2005 (tm).
Live updates are constantly monitored and performed each
week.
-
Keep
security patches up-to-date (follow vendor
recommendations). Jewelry by Rhonda utilizes constantly
monitored live updates as recommended by vendors.
-
Encrypt
stored data. Jewelry by Rhonda does not have access to or
electronically store customer payment information.
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Encrypt
transmission of cardholder information sent across
networks. Jewelry by Rhonda uses SSL (Secure Sockets Layer
- encryption technique that makes cardholder information
impossible to read) via
LinkPoint Secure Payment Gateway (tm) provided by
CardService International (tm).
-
Use and
regularly update anti-virus software. Jewelry by Rhonda has
installed
Trend Micro (tm) PC-cillin Internet Security 2005 (tm).
Live updates are constantly monitored and performed each
day.
-
Restrict
access to data. Jewelry by Rhonda does not have access to
or store customer payment information.
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Assign
unique IDs. Jewelry by Rhonda is solely owned and operated
by Rhonda Styles.
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Do not use
vendor-supplied default passwords. Jewelry by Rhonda
immediately changes all vendor passwords to private and
unique passwords known only by Rhonda Styles.
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Track
access to data by unique IDs. Jewelry by Rhonda is solely
owned and operated by Rhonda Styles.
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Regularly
test security systems. Jewelry by Rhonda regularly views
firewall and anti-virus logs.
-
Maintain a
policy that address information security for employees and
contractors. Jewelry by Rhonda is solely owned and operated
by Rhonda Styles.
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Restrict
physical access to cardholder information. Jewelry by
Rhonda does not have access to or store customer payment
information.
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Privacy Matters: |
| NOTICE:
What personal information is collected and how Jewelry by Rhonda uses
your information: |
| If you place an order,
your name and e-mail address is captured. |
| Jewelry by Rhonda will
never sell, rent or pass along your personal information to any other
third parties under any circumstances. We respect your privacy and
desire not to be "spammed". See the information we have posted on
the Can Spam Act of 2003
listed below. I hate junk emails in my inbox every day, so
I take this very seriously. |
| CHOICE:
How you decide what communication you will receive from Jewelry by
Rhonda: |
| I will contact you via
e-mail in most cases. If we are working on a special order (such
as wedding jewelry,
cufflinks, etc.), it may be necessary for me
to contact you by telephone. |
| ACCESS:
How you will correct or update your personal information: |
| Your personal
information is not stored with Jewelry by Rhonda, so you will enter it
into a secure processing system with each order placed. This
includes credit card information and shipping address. |
| CUSTOMER SERVICE AND RECOURSE:
Changes to Privacy Policy and how to contact Jewelry by Rhonda: |
| This Privacy Policy
was posted June 14, 2001. Jewelry by Rhonda reserves the right to
change, modify or amend this policy at any time. Any updates will
be posted on this page along with the effective date the update took
affect. You are responsible for re-visiting this page to review my
privacy policy updates. |
| Amended October 16th,
2001 to update new Firewall and AntiVirus information. Amended
November 18th, 2001 to include live update information about Norton
products. Amended October 15th, 2003 to update new Norton Firewall
and AntiVirus information. Amended January 3rd, 2004 to include
new anti-spam legislation information. Amended October 16, 2005 to
update new Trend Micro Internet Security information. |
|
The most efficient
way to contact Rhonda Styles, owner of Jewelry by Rhonda is to
email me. All
other contact information is posted here. |
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Anti-Spam: |
| President Bush
signed into law the
Can Spam Act of
2003 (Public Law No. 108-187). This new law, effective January
1, 2004, is intended to cut down on the rising level of unsolicited
commercial email. To do so, it imposes certain requirements for
the delivery of commercial email and institutes certain penalties for
failing to comply with such requirements. |
| Jewelry by Rhonda
supports the passing of this national standard. Spam is something
I never participated in even before the new legislation (Read
my posted Privacy Policy listed above.) |
|
Order Shipment Policy: |
| In-Stock
Items |
Orders
usually ship within 1-2 business days from the order date. If
there is a reason for shipment delays (such as vacation, holiday, etc.),
it will be posted on our Home Page. |
| Out-of-Stock Items |
Charms are
re-stocked each week. Feel free to
email me if there is
something you want to order and it is out-of-stock. |
|
Hand-Crafted Jewelry and
Cufflinks |
These orders ship as
soon as possible. Please allow 1-3 weeks for your jewelry to be
handcrafted and shipped. For wedding party orders, I will give you an estimated delivery date when
your order is finalized. |
|
Jewelry
Descriptions: |
| Effective December
2000, the Federal Trade Commission (FTC) issued guidelines for
businesses that sell jewelry. These guidelines deal with accurate
descriptions of jewelry products. It is up to us, the sellers, to
"truthfully and non-deceptively" describe our products to you, the
consumers.
Click
Here for more information. |
| Jewelry by Rhonda
sells genuine cultured freshwater pearls.
Our pearl jewelry comes with a
pearl information card. |
The Pearl Industry
commonly uses the following pearl treatment processes:
Bleaching - using chemicals to whiten pearls
Buffing - with or without chemicals to remove dirt and superficial
scratches
Dyeing - to achieve a desirable tint, hue or color.
Irradiation - pearls are put under strong lights to create a more
uniform color |
| Packaging: |
Sterling Silver Cake Charms
come packaged in organza pouches
In-stock jewelry orders are packed in pouches or cotton-filled boxes and
shipped to you in padded envelopes or corrugated boxes.
Christmas Ornament Hangers
come with gift bags and information cards. |
| Return
Policy: |
We want you to be
pleased with your purchase. We strive to bring you the best
possible quality product at the best possible price.
We try to describe all items as accurately as possible - we would never
intentionally mislead you about a piece. Please pay careful
attention to the description, size specifics and picture of an item.
Email me with any
questions BEFORE you buy.
With this type of merchandise and being a small business, I must stick
to a "ALL SALES FINAL" policy;
however, I do understand that sometimes we order something on-line and
when we get it, it is not what we thought it would be. If you are
unhappy with your purchase, you should
email me ASAP. |
The Return and Exchange
Policy:
1. Please
contact me within 24 hours of receipt of your
merchandise.
2. Exchanges will be allowed for in-stock items that are the
incorrect size and overall product dissatisfaction.
3. If an item is damaged or lost during shipment and you have not
requested insurance (Priority Mail option),
no refund or exchange will be given.
No exceptions! I inspect items as I package them to
assure no item is damaged before shipment.
4. No refund or exchange will be given for buyer remorse.
5. Refunds are granted on a limited basis - when no other
alternative can be reached. A refund consists of the purchase
price (shipping charges are not refundable) less a re-stocking fee of
20%.
6. No refunds or exchanges for non-stock (special
order/hand-crafted, engraved cufflinks, etc.) items.
No exceptions! |
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Wholesale: |
| We are often asked
about wholesale orders. We are a retail business, however we do sell to qualified businesses (valid state resale tax id number)
at 20-45% off prices listed on this website. There will be a
minimum order requirement of $100 plus shipping (no handling) charges.
If you need additional information, please
email me or call me at
336-616-1129. |
| Visit our
Cake Charms Wholesale Page (for Wedding
Cake Bakers, Wedding Planners, etc.) |
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